Welcome to CropX (https://cropx.app). By registering an account, subscribing to our service, or deploying execution instances on the platform, you agree to be bound by these Terms and Conditions executed strictly between you ("User", "Client") and Wealthcrop E Services (OPC) Pvt. Ltd. ("Company", "We", "Us").
Important Regulatory Notice: Wealthcrop E Services (OPC) Pvt. Ltd. operates CropX as a pure technology SaaS infrastructure platform. CropX is distinct and separate from any stockbroking, mutual fund distribution, investment advisory, or research activities conducted by any related entities or shareholders.
1. Pure Technology Infrastructure & Non-Advisory Disclaimer
- Software License Only: CropX is strictly a Software-as-a-Service (SaaS) algorithmic execution engine. The Company is NOT a SEBI-registered Investment Adviser (RIA), Research Analyst (RA), Stockbroker, Portfolio Management Service (PMS), or Asset Management Company (AMC).
- No Financial Advice or Tips: CropX does not provide trading signals, buy/sell recommendations, model portfolios, or black-box trading algorithms. All strategy logic, parameters, indicators, risk thresholds, and trigger conditions are defined, configured, and executed solely by the User.
- No Guaranteed Returns: We explicitly disclaim any representation or claim of guaranteed, assured, or fixed returns. Past strategy performance or backtest results generated by clients on the platform do not guarantee future performance.
2. Broker API Integration, Client-Direct Execution & Security
- Client Credentials: Users connect their own authorized broker API accounts (e.g., Kotak Securities Neo API) to execute automated trades. Users hold sole responsibility for safeguarding their API Consumer Keys, Secret Keys, Access Tokens, MPINs, and TOTP secrets.
- No Fund Handling: CropX does not accept, hold, transfer, or manage user trading capital or securities. All monetary settlements, margin management, and order clearings occur directly inside the User's registered stockbroking account.
- Static IP & API Compliance: Users operating custom API strategies are responsible for configuring static IPs where required by exchange circulars and broker guidelines.
3. Market Risks, System Latency & Regulatory OPS Guardrails
- Execution Risks: Algorithmic trading involves inherent risks, including network latency, price slippage, exchange disconnects, broker API rate limits, and market volatility. The Company is not liable for trades executed, rejected, or delayed due to system or market disruptions.
- SEBI & Exchange OPS Rate-Limiting: CropX enforces regulatory Operations Per Second (OPS) rate limits (e.g., maximum 10 OPS per client segment) and automated order tagging rules mandated by SEBI and recognized stock exchanges (NSE/BSE).
4. Subscription Terms & Tenant Instance Management
Workspace access (`{slug}.cropx.app`) is provided on a recurring subscription basis. The Company reserves the right to suspend or revoke instance access in cases of subscription non-payment, attempt to reverse-engineer platform code, unauthorized commercial sub-licensing, or misuse violating exchange trading rules.
5. Limitation of Liability & Governing Law
To the maximum extent permitted by Indian law, Wealthcrop E Services (OPC) Pvt. Ltd. and its directors shall not be liable for any direct, indirect, incidental, or consequential trading losses or lost profits arising from system downtime, broker API connectivity outages, or client-configured trading logic. All legal disputes are subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal, India.
Operating Entity: Wealthcrop E Services (OPC) Pvt. Ltd.
Director / Nodal Desk: Sanjib Debnath
Contact Email: [email protected]